Let First Texas Online
be your on-ramp to the information highway. More and more, people are
seeking the ability to control their banking needs on their terms and
at their convenience.
First Texas Bank will empower its customers to perform their banking needs
whenever, wherever, and however they wish with First Texas Online. With
point and click simplicity, even novice users can have immediate access
to vital banking functions, 24 hours a day, 365 days a year including:
- Account information inquiry
- Statement retrieval
- Online funds transfers
- Online loan payments
- Transaction downloads
- Current transaction listing
- Product information
 |
| Q: | What is First Texas Online? |
| A: | Online
Banking
allows
our customers
a secure
and convenient
access
to their
accounts
using the
Internet
anytime
of the
day, any
day of
the year.
Some of
the functions
available
with Online
Banking
are:
|
| Q: | Is it available now? |
| A: | Yes, First Texas Online is available. |
| Q: | What do I need to access Online Banking? |
| A: | You will need a connection to the Internet, and a Web Browser which supports 128-bit SSL encryption. Netscape Navigator 4.2 (or higher) or Microsoft Explorer version 5.0 (or higher) both support this encryption. You may contact either of these vendors for a current copy of their browser. Online Banking works on any operating system that supports the browser listed above including, but not limited to, Windows95, Windows NT and Macintosh. You also need accounts with our bank and an assigned user ID and password. |
| Q: | Do I have to register to use Online Banking? |
| A: | Yes, a one-time application is required to sign up for Online Banking. Once this form is completed with your signature and account information, we will issue a Customer ID number and a password. Upon your first visit to the Online Banking site you will be asked to select a password of your choice and that password will be used whenever you access Online Banking. The password must be six characters in length. |
| Q: | How do I use Online Banking? |
| A: | After you enter your password number on the first screen of Online Banking, you will be shown a list of your accounts and the balance in each. If you want more detail, or want to carry out a transaction, just select the function from the pull down menu for the account you are interested in and press the "SUBMIT" button. Any additional pages will have action buttons on them that lead you through your transaction. |
| Q: | What if not all my accounts appear on my account list? |
| A: | You must be a sole or joint owner on an account to have it added to your profile. If an account falls in this category and is not shown on your listing, simply call customer service to have it added. |
| Q: | How current is the information about my accounts? |
| A: | Account transactions and balances are real-time and may change during the day as you carry out transactions. There may be delays from time to time because of processing or system issues, which we cannot control. |
| Q: | What if I enter the wrong User ID or Password? |
| A: | For security purposes, three consecutive invalid sign-on attempts will "lock you out" of the system for 24 hours. If you are locked-out, you need to contact customer service and we will reset you. |
| Q: | What if I forget my Password? |
| A: | We do not have access to your password once it has been changed. However, we can reset your password back to your initial password and you can then reset your own preferred password. Just give us a call. |
| Q: | Will I continue to receive a paper account statement in the mail? |
| A: | Yes, we will mail a copy of your account statement at the regular intervals. |
| Q: | How many statements can I see online? |
| A: | You will be able to access and print your most recent statements. If you would like to review a longer history of transactions, you can also view a range of transactions between dates. |
| Q: | What if I get an error message? |
| A: | If you get an error message please make a note of the message, the error number and the time. Then simply call the bank and we will make every effort to resolve the issue as soon as possible. If you have a problem that we did not address in this section, please call and we will be glad to personally answer your question. |
|
With
First Texas
Cash Management,
commercial
customers
will be
able to
access
comprehensive
account
information
and have
the ability
to act
on that
information.
|
Bill
Pay
By adding First Texas Bill Pay to your
Online Banking account, you can schedule your payments, get email
reminders, and store your payment history... all in a safe, protected
environment.
You may sign up for First Texas Bill Pay by logging into your existing First Texas Online Banking account and choosing "Bill Pay" from the side menu bar. Complete the enrollment form and submit. You will be contacted by email upon approval within 72 hours.
With First Texas Bill Pay you can pay your bills at home, at work... Anytime! Never Miss A Payment Again! First Texas Bill Pay allows you to:
- Pay anyone, anytime... in one convenient place from multiple checking accounts.
- Save money on stamps, envelopes, and late fees.
- Make payments automatically on the date you select.
TRY IT TODAY... IT'S FREE!
|
Protect your First
Texas Bank Online banking account information
While First Texas Bank works to protect your banking privacy, you will
also play an important role in protecting your accounts. There are a number
of steps you can take to ensure that your First Texas Online banking account
information is protected:
- Don't reveal your ID or password to anyone else. Your ID and password are designed to protect your banking information, but they will only work if you keep them to yourself.
- Change your First Texas Online passwords frequently.
- Don't walk away from your computer if you are in the middle of a First Texas Online banking session.
- Once you have finished your First Texas Online banking session, sign off before visiting other Internet sites.
If you notice any suspicious or unusual activity related to any of your accounts, contact us immediately at (254) 939-3701.
First Texas Online
banking is private & secure
First Texas Bank is committed to making your online banking experience
safe and secure. We have taken many measures to ensure your privacy, including:
- Information
Encoding
We use the latest encoding technology to ensure that your private information cannot be intercepted. Encryption is a way to rewrite something in code, which can be decoded later with the right "key". When you request information about your accounts, the request is sent encrypted to First Texas Bank. - Individual
ID &
password
Information
In order to access First Texas Bank's Online banking, you must enter a unique User ID and password. - Password
Security
System
To keep unauthorized individuals from accessing your account by guessing your password, we have instituted a password security system. If your pin is entered incorrectly three consecutive times, the user is "locked out" of the system. If you have forgotten your pin and have accidentally locked yourself out of your Online banking account, please contact us at (254) 939-3701. - Additional
Security
Measures
In addition to the above safeguards, we have sophisticated firewalls and an authentication process to ensure that only authorized individuals are allowed to enter our system.
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