First Texas Bank - Belton is committed to providing our customers superior customer service with a We Do More attitude. In keeping with that commitment, we encourage you to address any concerns or questions you may have about your account to any of our customer representatives so that we may resolve your problems quickly and with the least inconvenience.

First Texas Bank - Belton is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint concerning sale of checks activities or against First Texas Bank should contact the Texas Department of Banking through one of the means indicated below:

In Person or U.S. Mail:

Texas Department of Banking
2601 North Lamar Boulevard, Suite 300
Austin, Texas 78705-4294
Telephone No.: 877-276-5554
Fax No.: 512-475-1313
E-mail: consumer.complaints@banking.state.tx.us
Website: www.banking.state.tx.us

Proceso de Queja para el Cliente

First Texas Bank - Belton tiene el compromiso de proveer un servico superior a traves de una actitud que se refleja en nuestro lema: "Hacemos Mas."  Para cumplir con este compromiso, le animamos a que trate cualquier preocupacion o pregunta con cualquiera de nuestro representantes de servicio a clientes de modo que podamos resolver sus inquietudes de manera practica y oportuna.

First Texas Bank-Belton opera bajo los estatuos del Estado de Texas y por ley esta sujeto a la supervison legal del Texas Department of Banking.  Cualquier cliente que desee interponer una queja respecto a la compra de cheques o en contra de First Texas Bank - Belton debera contractar al Texas Department of Banking por medio de las vias que se indican a continuacion:

En Persona o Servicio Postal:

Texas Department of Banking
2601 North Lamar Boulevard, Suite 300
Austin, Texas 78705-4294
Telefono: 877-276-5554
Fax No.: 512-475-1313
E-mail: consumer.complaints@banking.state.tx.us
Website: www.banking.state.tx.us